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Detailing Policies
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Hookups
When working at a residence, we typically use the electrical hookup (Standard 110v outlet) available, as well as a standard water hookup. We use an electric power washer so it’s safer for your vehicles clear-coat, and you don’t have to listen to a generator or gas power washer run for hours. When working at a place of business, or anywhere else that may not have water and electrical available, we provide our own inverter generator power source that is very quiet, as to disturb those around as little as possible. We also provide all our own hoses and electrical lines.
Vehicle Documentation
We take extensive pictures/videos before and after the detail. This is to document the initial condition of the vehicle and the work that was performed. Also, any preexisting damage to the vehicle such as dents, scratches, and cracks in glass, along with any other vehicle damage will be visually documented via photo/video in order to protect us against any unwarranted liability.
Extremely Dirty Vehicles
If your vehicle is extremely dirty, as in your vehicle hasn’t been cleaned in years, you recently transported your child’s entire muddy soccer team in the vehicle, or you recently took your truck or Jeep mudding, is subject to a 20% markup on the original cost of your desired package or service to compensate for additional time and materials needed. For this situation, you will be notified before we begin our services.
Expectations
Please know that we strive for perfection 100% of the time! However, depending on the age and condition of your vehicle, perfection just may not be possible. Before each detail, we will review the vehicle with you, and assess what, if any, areas may not be able to be brought back to like-new condition. Some examples would include, but not limited to; wheel rims that have not been cleaned in a very long time, and brake dust build-up has corroded the finish on the wheel and eaten into the metal, curb rash on the wheel rim, deep scratches and dents, severe carpet/upholstery staining, and severe interior scuffs and scratches.
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What is a detail?
No matter which package you choose, our work will drastically improve the appearance of your vehicle! Has your vehicle been neglected? We have the skills and experience to take years off its age and make it shine the best it possibly can. If there is a problem area that is irreversible, we will let you know up front.